Tektivity has discovered an epidemic in Eastern Iowa, an outdated phone system epidemic. We’ve seen numerous businesses in the area operating with ancient phone systems; waiting until they break down beyond the ability to fix. Bad idea…here’s why:
An outdated phone system that is considered “end-of-life” means that particular hardware or software is no longer supported by the manufacturer, making replacement parts no longer available and the knowledge to fix it very rare. Even a call to the manufacturer on how to repair the end-of-life system will not be answered.
Does your old phone system still work? Sure, but reevaluate the old saying, “if it ain’t broke, don’t fix it.” Waiting for your phone system to break down before you replace it is dangerous. Unplanned extensive downtime can be costly and emergency purchases usually are not researched as well. Your older equipment may still work, but it is far less efficient than newer models.
Waiting too long to upgrade your system creates problems. If you have not followed recommended upgrade paths, you may not be able to upgrade at all. Training expenses can increase sharply because you need to train on an all new system.
So how long does a phone system last? Industry recommendations suggest updating phone systems every five years. Look around your office, what is the oldest piece of office equipment you own. If your typewriter is newer than your phone system you might want to start thinking about replacement.
If your phone system is on the older side, call us. We would love to talk to you about available low cost options.
Keeping technology current applies to much more than just your phone system. Here is another article about how a restaurant’s network failure cost their business not only money, but returning customers as well.