Blog Archives

What is Unified Communications and What Does it Mean for SMBs?


The business phone. Quite often we hear, “I own it and it works, don’t talk to me about replacing something that works.” It’s typically the last piece of technology to get updated in the small (SMB) office. SMBs don’t usually

Tagged with: ,
Posted in Technology for Business

Music on Hold: Best practices to an Effective Message

music on hold image

What is music on hold (MOH)? Music on Hold is just that. It’s a recording that businesses play when their callers are placed on-hold to fill the silence. Often times, companies just have generic pop music from the ’80’s playing

Tagged with:
Posted in Tips & How-To's

Four ways to tell if your business communications solution is cost-effective

Is your communications system making you money, saving you money—or is it causing you to lose money in the form of lost productivity and higher operating costs? Unfortunately, the chances are high that it’s the latter. This is true even

Tagged with: ,
Posted in Tips & How-To's