TEKHelp

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TEKHelp is a server help desk and workstation support package where Tektivity provides 24×7 server help desk and workstation support. TEKHelp is ideal for businesses with a full-time IT person who may want to call in a little reinforcement, or save time troubleshooting. Services in the TEKHelp package include:

Server Help Desk

  • 24×7 server help desk for server and network issues
  • Reduced labor charge on billable projects
  • Recommend action items for fix/maintenance

Workstation Support

  • 24×7 help desk for hardware issues
  • No labor charge for warranty replacement
  • No labor charge to replace out of warranty parts
  • Event logs
  • Drive space change check
  • Disk health check
  • Hacker check
  • Window service check on services that are on auto-start
  • Antivirus update

Born and raised on a horse farm in Marion, IA, Kenyon got her B.A. in English Literature from St. Olaf College in Northfield, MN. She returned to the area after graduating in 2011, and interned at several different marketing agencies prior to coming on as Marketing Coordinator for Tektivity. In her free time, Kenyon enjoys riding horses, studying ballet, and being with family.

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